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HP Care Pack Hardware Support - 3 Year
9 x 5 Next Business Day - Exchange - Electronic and Physical Service






 SKU:1017941923
 Manufacturer:Hewlett-Packard
 Part number:UQ221E
 REMC Number:133406
 Retail Price:$50.00
 Our Price: $43.00
 




  

Replace failed hardware units quickly and conveniently with HP Services' reliable next-day exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to onsite repair for HP products. A permanent replacement unit is shipped overnight via premium airfreight to your location. Shipping charges - for both the returned and replacement products - are prepaid by HP. Replacement units are new or refurbished to like-new condition.


>General Information

Manufacturer 		Hewlett-Packard

Manufacturer Part Number 		UQ221E

Manufacturer Website Address 		www.hp.com

Brand Name 		HP

Service Name 		Care Pack Hardware Support

Product Type 		Service
>Service Information

Service Main Type 		Exchange

Service Sub Type 		Electronic and Physical

Service Details
  • Exchange and Enhanced Tech Phone support

    • Remote problem diagnosis and support:

  • HP Services works with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution

    • Next-day exchange:

  • If the problem cannot be resolved remotely, we replace your failed product with a new or equivalent-to-new product free of major cosmetic defects. Next-day delivery is available for calls received before 2:00 pm local time
  • Your permanent replacement unit will be delivered by 10:30 am the following business day in most areas within the continental US
  • Service within 1 to 2 days is available in selected areas of Alaska and Hawaii

    • Standard business hours coverage:

  • Remote telephone support is available 8:00 am-5:00 pm Monday through Friday, excluding holidays
  • Extended telephone support may be available for selected products

    		•

    Service Availability     		9 x 5

    Service Response Time     		(Next Business Day)

    Service Duration     		3 Year

    Product Supported

    HP LaserJet Printers:

  • P1005
  • P1006
  • P1505
  • P1505n

    • HP LaserJet Pro Printers:

  • P1102w
  • P1606dn

    		•
    >General Information

    Manufacturer     		Hewlett-Packard

    Manufacturer Part Number     		UQ221E

    Manufacturer Website Address     		www.hp.com

    Brand Name     		HP

    Service Name     		Care Pack Hardware Support

    Product Type     		Service
    >Service Information

    Service Main Type     		Exchange

    Service Sub Type     		Electronic and Physical

    Service Description     		9x5 Next Business Day

    Service Details
  • Exchange and Enhanced Tech Phone support

    • Remote problem diagnosis and support:

  • HP Services works with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution

    • Next-day exchange:

  • If the problem cannot be resolved remotely, we replace your failed product with a new or equivalent-to-new product free of major cosmetic defects. Next-day delivery is available for calls received before 2:00 pm local time
  • Your permanent replacement unit will be delivered by 10:30 am the following business day in most areas within the continental US
  • Service within 1 to 2 days is available in selected areas of Alaska and Hawaii

    • Standard business hours coverage:

  • Remote telephone support is available 8:00 am-5:00 pm Monday through Friday, excluding holidays
  • Extended telephone support may be available for selected products

    		•

    Provided Support
  • Phone Support
  • Remote Diagnostic
  • Remote Installation
  • Configuration

    • Service Availability     		9 x 5

    Service Response Time     		(Next Business Day)

    Service Duration     		3 Year

    Product Supported

    HP LaserJet Printers:

  • P1005
  • P1006
  • P1505
  • P1505n

    • HP LaserJet Pro Printers:

  • P1102w
  • P1606dn

    		•
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