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HP Care Pack Hardware Support - 3 Year
9 x 5 Next Business Day - Exchange - Electronic and Physical Service







 SKU:1017941923
 Manufacturer:Hewlett-Packard
 Part number:UQ221E
 REMC Number:141292
 List Price:$50.00
 Regular Price: $44.00
 Sale Price: $32.00
 Must ship by:4/29/2014
 




  

Replace failed hardware units quickly and conveniently with HP Services' reliable next-day exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to onsite repair for HP products. A permanent replacement unit is shipped overnight via premium airfreight to your location. Shipping charges - for both the returned and replacement products - are prepaid by HP. Replacement units are new or refurbished to like-new condition.





Manufacturer
Hewlett-Packard

Manufacturer Part Number
UQ221E

Manufacturer Website Address
http://www.hp.com

Brand Name
HP

Service Name
Care Pack Hardware Support

Product Type
Service

Service Main Type
Exchange

Service Sub Type
Electronic and Physical

Service Description
9x5 Next Business Day

Service Details
  • Exchange and Enhanced Tech Phone support

Remote problem diagnosis and support:

  • HP Services works with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution

Next-day exchange:

  • If the problem cannot be resolved remotely, we replace your failed product with a new or equivalent-to-new product free of major cosmetic defects. Next-day delivery is available for calls received before 2:00 pm local time
  • Your permanent replacement unit will be delivered by 10:30 am the following business day in most areas within the continental US
  • Service within 1 to 2 days is available in selected areas of Alaska and Hawaii

Standard business hours coverage:

  • Remote telephone support is available 8:00 am-5:00 pm Monday through Friday, excluding holidays
  • Extended telephone support may be available for selected products

Service Availability
9 x 5

Service Response Time
(Next Business Day)

Service Duration
3 Year

Product Supported

HP LaserJet Printers:

  • P1005
  • P1006
  • P1505
  • P1505n

HP LaserJet Pro Printers:

  • P1102w
  • P1606dn

Manufacturer
Hewlett-Packard

Manufacturer Part Number
UQ221E

Manufacturer Website Address
http://www.hp.com

Brand Name
HP

Service Name
Care Pack Hardware Support

Product Type
Service

Service Main Type
Exchange

Service Sub Type
Electronic and Physical

Service Description
9x5 Next Business Day

Service Details
  • Exchange and Enhanced Tech Phone support

Remote problem diagnosis and support:

  • HP Services works with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution

Next-day exchange:

  • If the problem cannot be resolved remotely, we replace your failed product with a new or equivalent-to-new product free of major cosmetic defects. Next-day delivery is available for calls received before 2:00 pm local time
  • Your permanent replacement unit will be delivered by 10:30 am the following business day in most areas within the continental US
  • Service within 1 to 2 days is available in selected areas of Alaska and Hawaii

Standard business hours coverage:

  • Remote telephone support is available 8:00 am-5:00 pm Monday through Friday, excluding holidays
  • Extended telephone support may be available for selected products

Provided Support
  • Phone Support
  • Remote Diagnosis
  • Remote Installation
  • Configuration

  • Service Availability
    9 x 5

    Service Response Time
    (Next Business Day)

    Service Duration
    3 Year

    Product Supported

    HP LaserJet Printers:

    • P1005
    • P1006
    • P1505
    • P1505n

    HP LaserJet Pro Printers:

    • P1102w
    • P1606dn
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