Frequently Asked Questions (FAQ):
Our Sehi staff are continually trained in order to better assist you with your purchasing decisions. You can contact us anytime for any questions you may have. If we cannot answer your question right away, we will contact the manufacturer for you with your question(s).
Our service technicians are certified to service many Hewlett Packard, Samsung, Xerox and Lenovo items. If you are within a 100 mile radius of our San Clemente, CA office or within a 50 mile radius of our Rochester Hills, MI office and have a product under a manufacturer?s on-site warranty that we are certified on, a Sehi technician will come to you and fix your product. If your product is out of warranty, you can submit a service ticket to receive a quote for service. You will be responsible for shipping your item to Sehi once we receive your service order. You can request a service quote anytime at Sehi and we will get you started!
If you are having issues with your product less than 30 days after purchase, many times we can authorize a return/replacement for you. Request a return and we will let you know if we can replace it